I am a strategic, high-energy leader passionate about architecting and implementing scalable operating models and other Finance and Business Services transformation initiatives supported by core ERP platforms (e.g., SAP, Oracle, Workday) that drive cost to serve reduction, sales & revenue uplift, and customer and employee experience enhancement by optimizing organization structures, upskilling workforce capabilities, harmonizing business processes, and expanding automation capabilities (e.g., RPA, ML/AI).
Experienced across multiple functions including Finance (e.g., Record to Report-RTR, Accounts Receivable-AR, Cash Application-Cash Apps, Accounts Payable-AP, Finance Planning & Analysis-FP&A, Financial Reporting, Finance Decision Support, and Controllership), Payroll, HR, Procurement, Sales Operations, Customer Service; industries (e.g., Retail, Hospitality, Chemicals, Pharmaceuticals, Automotive & Industrial, Media & Entertainment); and global regions (e.g., North America, Europe, India, and China).
Core Skills: Operating Model Blueprinting & Design • Initiative Prioritization and Transformation Roadmap & Business Case Development • Program Value Tracking • Global Business Services (GBS)/Shared Services Center (SSC) and Retained Organization (e.g., Corporate, Centers of Excellence – COEs, Functional Business Partners) Service Delivery Model Design and
Implementation • Job and Team Design • Operating Model Governance and Service Management Framework Development • Business Process Outsourcing (BPO) Evaluation, Selection, and Contracting • Enterprise Value Targeting & Strategic Cost Reduction • Post Merger Integration, Divestitures & Carve Outs • Transformation Deployment Planning & Execution • Workforce Transition Planning & Management • Talent Strategy Development & Implementation • Leadership Engagement & Alignment • Program & Project Management • Organization Change Management • Communication Planning & Execution
Exceptional collaborator and team builder skilled in talent development, active listening, and empathetic engagement.