I am a strategic, high-energy leader passionate about architecting and implementing scalable operating models and other Finance and Business Services transformation initiatives supported by core ERP platforms (e.g., SAP, Oracle, Workday) that drive cost to serve reduction, sales & revenue uplift, and customer and employee experience enhancement by optimizing organization structures, upskilling workforce capabilities, harmonizing business processes, and expanding automation capabilities (e.g., RPA, ML/AI).
Experienced across multiple functions including Finance (e.g., Record to Report-RTR, Accounts Receivable-AR, Cash Application-Cash Apps, Accounts Payable-AP, Finance Planning & Analysis-FP&A, Financial Reporting, Finance Decision Support, and Controllership), Payroll, HR, Procurement, Sales Operations, Customer Service; industries (e.g., Retail, Hospitality, Chemicals, Pharmaceuticals, Automotive & Industrial, Media & Entertainment); and global regions (e.g., North America, Europe, India, and China).
Core Skills: Finance and Business Services Transformation • Operating Model Design and Implementation • Organization Design • Operating Model Governance and Service Management • Shared Services Center (SSC) Design & Implementation; Business Process Outsourcing (BPO) Evaluation, Selection, Contracting, Transition • Strategic Cost Reduction • Post Merger Integration • Enterprise Value Targeting and Initiative Prioritization • Business Case & Roadmap Development • Program Value Tracking • Operating Model Deployment Planning & Execution • Workforce Transition Planning & Management • Talent Strategy Development & Implementation • Leadership Engagement & Alignment • Program & Project Management • Organization Change Management • Communication Planning & Execution
Exceptional collaborator and team builder skilled in talent development, active listening, and empathetic engagement.